Case Study: Symphony Group

Issues with the switch to water-based products with poor standards and batch-to-batch consistency.

Assessment of all aspects of the coating process

When we first started working with Symphony Group they had a range of approximately 20 standard colours which required high standards of colour consistency from batch-to-batch production. All their procedures and quality control were in place but as they made the switch from solvent-based to water-based coatings (with a previous supplier), they experienced finish quality and colour consistency issues that needed to be resolved.

Optimised machinery to improve finish quality

Our great level of experience dealing with water-based products enabled us to work closely alongside Symphony Group to find a solution that would provide them with a quality finish and colour consistency. The team optimised the spray/cure machine settings to improve the finish quality and implemented strict quality controls to ensure accurate/consistent colour matching going forward.

Increase in output and reduction in staffing costs

Since the implementation, Symphony Group has achieved a 50% increase in production output whilst reducing spray shop staff by 30%. Additionally, their colour match rejects rate is down to less than 0.5% which is a huge achievement in comparison to previous batch-to-batch inconsistencies. Kortec continues working closely with Symphony Group and has recently received FIRA Gold Accreditation.