Kortec Limited (We) are committed to protecting and respecting your privacy.
YOUR PERSONAL INFORMATION
CHANGES TO DATA PROTECTION LAW
The law in relation to data protection changed on 25 May 2018 when the General Data Protection Regulation came into force in the United Kingdom and across Europe.
1. Who we are and how you can contact us
We are Kortec Ltd. Our registered office is at 3 Sandiacre Road, Stapleford, Nottingham, Nottinghamshire, United Kingdom, NG9 8EX. You can contact us by email at firstname.lastname@example.org or by calling us on 0333 123 8747.If you need to you can write to us at the address above.
Our representative for all queries in relation to this policy and your data protection rights is Mark Groombridge. When we refer to our website, we mean our website at www.kortec.co.uk .
2. Where we collect your personal information from
We may collect personal information about you in the following ways:
Data you give to us:
Data you give to us when you purchase goods from us or complete an application for credit
When you talk to us on the phone
When you use our website or web chat
In emails or letters to us
When you give us feedback
Data we collect when you use our services:
Payment and transaction data
Profile and usage data, including data we gather from the devices you use to connect to those services such as computers and mobile phones, using cookies (please see our separate cookies policy as below) and other internet tracking software
Data from third parties we work with:
Companies that introduce you to us
Marketing and lead generating companies
Agents working on our behalf (including recruitment agencies)
Public Information sources
Data we collect about you:
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity data – name.
Contact data – billing address, delivery address, email address or telephone numbers.
Financial data – bank account and payment card details
Transaction data – details about payments to and from you and other details of products and services you have purchased from us.
Technical data - Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions and, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Profile data - your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage data – information about how you use our website, products and services.
Marketing and communications data – your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect any special categories of personal data about you. This includes details about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
3. How we use your personal information
Your privacy is protected by law.
We are only allowed to use personal information about you if we have a legal basis to do so, and we are required to tell you what that legal basis is. We have set out in the table below: the personal information which we collect from you, how we use it, and the legal ground on which we rely when we use the personal information.
In some circumstances we can use your personal information if it is in our legitimate interest to do so, provided that we have told you what that legitimate interest is. A legitimate interest is when we have a business or commercial reason to use your information which, when balanced against your rights, is justifiable. If we are relying on our legitimate interests, we have set that out in the table below.